Privacy Notice

Thank you for visiting our website! At Kalveria, we are committed to providing a secure online shopping experience and an elevated level of personal service, which includes respecting and protecting the privacy of your personal information.

This privacy policy describes the types of information we collect from and about you when you visit kalveria.com (the "Site"). The Site and all functionality and features thereon are collectively referred to as the "Services." This policy also explains how Kalveria may use and share your personal information, as well as your ability to control certain uses of it.

By using the Services, you agree to the collection, use, and disclosure of your information as described here, including the transfer to and storage of your personal data in the United States, and agree to the Terms of Use. If you do not agree, please do not access or use our Services.

Data Collection

Kalveria may collect information in the following ways:

  • Direct Interactions: We collect information when you make a purchase, sign up for our newsletters, participate in a product review, or contact our support team.
  • Third-Party Information: If you send a gift or virtual gift card to someone else, we may collect that person's name, telephone number, email, and/or shipping address.
  • Automated Technology: We and our service providers use cookies, web beacons, and pixel tags to collect non-personal information such as browser type, IP address, and time spent on the Site to help tailor your shopping experience.
  • Third-Party Sources: We may acquire information from other sources to update or supplement your data, such as validating your shipping address or connecting through social networks.

Your Tracking & Cookie Options

Certain parts of the Site require cookies. By using the Services, you consent to their use. We use four main categories:

  1. Strictly Necessary: Essential for browsing and managing your shopping bag.
  2. Performance: Collects anonymous data on how visitors use our Site.
  3. Functionality: Remembers your choices (like shipping region) for a personalized experience.
  4. Targeting: Delivers relevant advertisements and measures campaign effectiveness.

Managing Your Privacy:

How We Use Your Information

Kalveria utilizes collected information for:

  • Order Fulfillment: To validate, verify, deliver, and track your order and process returns.
  • Enhanced Experience: To recognize you and personalize your online shopping journey.
  • Marketing: To send newsletters and customized offers via email, text, or third-party sites.
  • Security: To protect the integrity of our Site and prevent fraudulent transactions.
  • Support: To respond to your questions and provide technical assistance.

Information Sharing

We may share personal information with:

  • Affiliates & Partners: Within our affiliated companies or with select partners for joint promotions.
  • Service Providers: Third parties performing necessary services like shipping and payment processing.
  • Legal Disclosures: To comply with legal obligations or protect the safety and security of our users and brand.
  • Text Marketing: If you opt-in at checkout, you agree to receive text notifications and marketing offers. Reply STOP at any time to unsubscribe.

Your Privacy Rights & Options

  • View & Update: You may contact us at service@kalveria.com to access, update, or request the deletion of your personal data.
  • Communication Preferences: You can "opt out" of promotional emails by clicking the "unsubscribe" link in any message.
  • California Privacy Rights: California residents may request a copy of our "California Privacy Rights" notice by emailing us with the subject line "Attn: California Privacy."

Security & Storage

We utilize Secure Socket Layer (SSL) technology to encrypt sensitive data (like credit card details) during transmission. Your information is stored on secure servers and retained only as long as necessary for the fulfillment of our services or as required by law.